The Challenge
Community Health Network, with a long-standing, multi-decade footprint using PeopleSoft HCM and finance, was embarking on a multi-year PeopleSoft to Workday deployment. Given the size and scale of this effort, which spanned PeopleSoft HCM, PeopleSoft Finance, Hyperion, and Taleo, Community Health Network was looking for a partner to provide legacy application support so its internal team could focus its attention and efforts on the Workday deployment. It also needed a vendor who could assist with Workday-specific deployment items, such as integrations, reporting, and data conversion.
The Solution
Community Health Network partnered with WorkStream, specifically using its PeopleSoft-to-Workday deployment support team. WorkStream assumed all daily operations of the PeopleSoft HCM, PeopleSoft Finance, Taleo, and Hyperion applications, letting the Community Health Network internal team redirect its efforts exclusively to the Workday deployment. This kept the deployment on pace and removed critical barriers tied to the availability of the Community Health Network team, while also giving that team the ability to train and get familiar with the upcoming Workday environment so post-go-live would run much smoother. WorkStream also served as a lifeline for unexpected needs that arose during the project, including Workday integration support, supply chain business analyst roles, and payroll business process specialists. Without these contributions, Community Health Network would not have been able to keep the Workday deployment on pace and on schedule without overtaxing its existing team structure.
The Results
- Legacy applications fully supported — WorkStream assumed daily operations of PeopleSoft HCM, PeopleSoft Finance, Taleo, and Hyperion throughout the deployment.
- Internal team freed for Workday — Community Health Network’s internal team redirected its full attention to the Workday deployment while WorkStream covered legacy systems.
- Deployment kept on pace and on schedule — WorkStream’s support removed critical availability barriers that could have delayed the Workday go-live.
- Flexible surge support delivered — WorkStream filled unexpected gaps with Workday integration support, supply chain business analysts, and payroll business process specialists.
